Parts and Inventory: stocked for your convenience
Patterson Fuels does not practice the modern approach commonly used today known as just-in-time-inventory. We believe it leaves heating fuel customers vulnerable to a situation (such as severe weather or a power outage) where we would not be able to obtain a part needed to restore heat or hot water in an emergency situation. Instead, Patterson Fuels takes the old-fashioned stock room approach to our Parts Inventory.
What does that mean?
We maintain control of our inventory!
Rather than having to run to the wholesaler for parts everyday, our service team can simply draw their parts supply directly from our own parts department. This saves time and reduces the need for follow up trips for parts and equipment.
We decide how many of each part to have in stock!
Our extensive inventory of spare parts, just like our extensive fuel inventory, means we can still provide a timely and professional level of service to our customers- even during:
- Power outages
- Weather delays
- Sudden drop in temperature (which often strains older heating systems)
We shop for the best pricing on parts to Save Our Customers Money!
So no matter whether you have a heating system that is decades old or brand new, our service vehicles carry the parts our service personnel need to make their first call to your home, business or farm the only call you need for prompt and professional results!
Save Money – Save Time – Rely on Patterson Fuels!
How can Patterson Fuels provide such a high level of service? Because we provide expert heating system service to our customers only – and to no one else!
Whether it's to heat the water in the locker room showers or to keep the hot dogs hot, the team at Patterson Fuels are an essential part of ensuring the Vermont Lake Monsters can create memories at Centennial Field all summer long.
Team Patterson consistently exceeds expectations with their fuel pricing and high quality parts and service. If you are looking for a great, local fuel provider who has a friendly professional staff and backs it all up with 24 hour service then they are the company for you!!
Your team is always helpful and we have definitely thrown some challenges your way from running out of oil in the dead of winter because of our own fault, and broken furnaces on holidays and weekends and your responsiveness has always been excellent.
Just wanted you to know we appreciate your partnership and feel better knowing we have Patterson to call when our heating systems cause us trouble.
We have both a business and residential account with Patterson Fuels. They provide prompt, friendly and professional customer service. Highly recommended!
Dear Patterson fuels, I would like to thank you for the great service you have provided for our family over the last 7 years. I have not had to even think about fuel or call your office for any reason which means our service has been dependable and exemplary. One less thing to think about in these busy times is so appreciated!
"As a small business owner for 30 years in Addison County we know the importance with staying with our local family owned and operated businesses. We have been a customer of Patterson Fuels since the early 1990’s. They have fueled and serviced our family homes, our rental space and two businesses without fail. We have never run short on fuel; we get honest pricing and truly great customer service. As long as their family continues their exceptional business we will keep them maintaining our family and business as well"
Patterson Fuels is the ultimate “buying local” company to do business with. Locally owned and owner operated. Consistent service, regular deliveries assuring you will not run out and excellent billing with the price you are quoted. It’s refreshing to find a local company that knows customer service. Thank you Patterson Fuels !
Happy propane customer since 2012
To the Staff at Patterson Fuels,
Phil and I would like to thank you very much for your excellent service and taking care of us over the last few days. Both of us are customers of Patterson Fuels and there is a reason for that. Your service department is impeccable and so are all the members of your team. It is always a pleasure.
Once again, thank you for your great service. It is rare to find companies now that go above and beyond and I feel fortunate to be associated with you.
This has been one of the best companies I have ever worked with. They know and live customer service. It's so refreshing to know these types of company and people still exist.